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matt miller

Matt Miller

Director of Bus. Systems & Analytics

  • Years at ACS: 26
  • Best Part of Day: Seeing issues resolved
  • Favorite Pastime: Ice hockey

“The difference between winning and losing is most often not quitting.” -Walt Disney

Starting at ACS 25+ years ago, it could be said that Matt “grew up at ACS”, and that Matt “grew ACS up” as well. Matt started out in an entry level position, working in warehouse and office operations, learning the business entirely from the ground up. Matt enjoys using data analytics to deliver KPIs and data that support our operations, make better business decisions, solve problems, improve the customer experience, and our overall performance. Matt took ACS through a digital transformation in 2005, and is currently spearheading yet another which we call ACS 2.0. This will allow us to see the entire lifecycle of a customer’s order. This task-driven system will include mobile connectivity to field teams for real time automation, text communications to customers, and a customer portal for self-service options as well.

Matt enjoys hockey, music, baseball, soccer, traveling, and spending time with his family, often all at the same time!

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