Testimonials

We love love, love the work American Carpet South did for us! Our floors are beautiful. We had a hick-up along the way, and ACS representatives (as well as Israel on site) were extremely professional and solution oriented the whole time. Timely and caring, they delivered a great product as well as great customer service. We will definitely be using them again and definitely recommend them!

E & K Hodges | Google

We got all new carpeting for our bedroom, hallway, and stairs and I absolutely love it! The quality of carpet and installation for the price we paid was amazing – it’s lush, well-made, and the employees did a fantastic job putting it in. My kids love how soft it is! I would definitely recommend using American Carpet South for your next carpeting project, because I know I am going to use them again!

Rachel L. | Facebook

Scheduled my install through Home Depot and couldn’t be happier with the whole process. ACS installers went the extra mile, did a beautiful, professional job, were courteous, and cleaned up the workspace beautifully. so absolutely use them again. I highly recommend their services.

Mel C. | Facebook

The customer service from ACS was out-of-this-world! We had project managers coming to the house to make sure everything was to our liking, we had multiple phone calls confirming the crew had arrived on-time and we were satisfied. We were amazed and so pleased with the installation!!!

Alix J. | Yelp

Professional courteous highest quality install for our Home Depot Flooring project. We give them 5 stars. Install was done ahead of schedule, and each of our requests for the install was met. Friendly and capable staff. Excellent all round. Recommend highly without reservation.

MalouRuss H. | Yelp

The quality of the workmanship was exceptional. The job completed was very clean . They courteous and took great care moving about the room and the furniture. I would recommend them highly.

Keith G. | Google

Extremely pleased with the responsiveness and quality of the installation of our bamboo floors. I needed them installed before I moved into this house and ACS came through with flying colors. Thank you for getting this done for us.

Anthony S. | Google

American Carpet South installed carpet on two stairways, the basement, and upstairs master bedroom and hall. They took care of everything within 4 hours and did a wonderful job cleaning after the installation. We love the new look in our home!

Kelly S. | Google

American Carpet installed hardwood and carpet for a Home Depot order. Both crews were wonderful – they showed up on time, were polite, friendly & totally competent. I honestly couldn’t find fault with ANYTHING they did (and I tried!). I was so pleased with the whole experience & how the flooring turned out.

Cindy S. | Facebook

I would 100% recommend this company. They made my deadline, they were kind, courteous, professional. The installers were on time, fast, and did an amazing job. The icing on the cake was they were originally going to have to do a 2-day installation, but they got it all done in one day. Again, would absolutely recommend!

Pina G. | Google

Absolutely amazing service and craftsmanship! The two gentlemen arrived right on time. The entire house (hallway and 3 1/2 rooms all with closets) took about five hours. I could not believe how fast and efficient they were! The carpet looks amazing and was professionally installed. We had a few tough areas that I thought would be a challenge (brought up by another company during the quote) but they nailed it. So impressed!

Lindsey T. | Google

We were very happy with our carpet installation. We have used them for previous rooms of our house. Very satisfied with the promptness and quality of the carpet we chose. Thank you for your great work.

Marylou C. | Facebook

We were extremely satisfied with the ACS installers. They were on time, completed the job in a timely manner, and went above and beyond our expectations. The installation came out great! We love our new carpet… Thanks so much!

Tony S. | Yelp

The installers were professional and informative. The installation of our hardwood floors looks amazing! We couldn’t have asked for a better experience. The crew really did a fantastic job, it looks beautiful.

Ashley V. | Google

Very professional installers, on time and did a great job. Would recommend them to all who shop at The Home Depot for carpets.

Robert D. | Facebook

They were very professional. On time for appointment, very clean, and made us feel safe with the PEE & Covid protocol they followed. Would recommend and use again.

Annie L. | Facebook
American Carpet South installed the carpet I purchased from Home Depot. They were excellent! I received a call from the office shortly after purchase, and they were able to install the very next day. The installers were on time, very professional, and did an amazing job. My new carpet is beautiful… far exceeded my expectations for something that was relatively inexpensive from Home Depot. I have already recommended them to friends!
Rebecca R. | Google

The communication was excellent. We knew exactly when our carpet was due to come in and when the installation day would be with a reasonable time frame for installation. The installers were very professional, friendly, and did a great job! They cleaned up well and had it all done so quickly. I highly recommend.

Kristina M. | Yelp

Very professional job. I was skeptical when just one guy showed-up to do the job, but he worked diligently and quickly to complete the work. Communication before, during and after with the company was excellent. Would definitely recommend!

Marci H. | Facebook

Israel did an amazing job installing our porcelain/ceramic tile. He took our vision and made it better than expected. He was very courteous and professional, and he treated our home like it was his own throughout the 3 day process. We recommend Israel to anyone who is getting tile installed.

Crystal W. | Google

The installers arrived right on time. Wore facemasks and gloves. Very excellent job. They kept me informed the entire time. Very efficient team, did a great job with the cleanup. Left me with extra carpet, which I appreciated. I highly recommend this company. They were wonderful.

Kelly S. | Google

The ACS gentleman were on time, polite and friendly. They asked me to double check my purchase (pad and carpet) prior to installation. They were knowledgeable and personable. The installation looks great and the clean up was appreciated. Overall, I would highly recommend ACS.

Melissa S. | Yelp

We had carpet installed, and the installers did an exceptional job. They were on time and quick. They moved the furniture carefully, removed the old carpeting, and installed our new flooring which came out great. We couldn’t be more pleased.

Corina N. | Yelp

Exceptional customer service every step of the way. Our installer was courteous and professional!

Joshua G. | Google

The entire operation of our carpet installation went exceptionally well. They were right on time; worked quickly but safe. They were careful with our furniture, and left leaving us with a perfect job. I would recommend them to friends.

Jeff I. | Facebook

This is our second experience with ACS. Communication and scheduling worked well, even through COVID-19 Restrictions and delays. The two men who did our install were efficient, courteous, cleaned up. Both times a seamless experience for us. Thank you!

Josh P. | Facebook

ACS did our installation amidst all of the COVID19 craziness happening. They took all precautions as we unfortunately had to keep rescheduling due to orders of the governor. Once cleared they were actually able to squeeze us in next day on a weekend. Came and installed carpeting extremely timely, professionally and safely considering the current pandemic. Would recommend highly!

Allison C. | Yelp

We were in the middle of having our septic replaced at our lake property on Winnipesaukee.  The yard was a disaster.  My contractor said “no way is this guy installing the carpet today.”  The installer showed up put the carpet on his back and trudged through the mine field that was our front yard.  He didn’t even blink an eye to the disaster.  He came in, didn’t complain, and was in and out quickly.  Oh and the carpet looks great!!

Nicole T. | Yelp

LOVE the work Jose and David did installing our carpet. 5 stars for timeliness, professionalism, and hard work!! It looks great!!

Malisa Y. | Facebook

After rescheduling 2x due to Covid-19, the installers showed up on the date scheduled on time, wearing masks and gloves. Very polite, got right to work, and did a great job! Two bedrooms and stairs done, it looks really nice!

Ann A. | Google

I had ACS install a vinyl floor that had been ordered through Home Depot. The price was very reasonable. The technician had 30 years of experience, was personable, a true craftsman, and the results were fantastic. In this time of the Corona virus, he was also masked and left the job cleaner than when he arrived. I wouldn’t hesitate to use them again.

Paul S. | Facebook

From the scheduling to install to follow-up, ACS was professional, courteous, and timely. They did a great job on the install, they even left my house cleaner than before they came. I am so glad they did the work !

Bob J. | Facebook

These guys showed up early for their time frame (with a phone call) which was awesome. They came in. Brought the supplies they needed and got to work. While I was only getting one smaller room done, I wasn’t expecting this speed. 35 minutes from doorbell ring to goodbyes. Amazing work. No scuff marks on the molding (which I was really expecting) vacuumed the carpet for me and everything. Awesome work. I’d definitely have them come do another project for me.

Jonnie-Ann H. | Google

I had carpet installed yesterday I want to pass on what a great job Orlando did. He took the time to do it right, he cleaned up everything after the job was done and I could not be more happy with the work he did. He was pleasant, courteous and pretty much everything you can ask for from someone doing work in your home.

Mark P. | Yelp

Had ceramic tile and vinyl flooring installed by Felix and his crew from ACS. They were very diligent in getting the job done and making sure that I was completely satisfied. My floors are beautiful and I love them. They are true craftsman. Thank you ACS!

Christina C. | Yelp

I had the hard surfaces installed at my home last Friday. The man who installed flooring in my living room, office and upstairs hallway did a phenomenal job! I wanted to compliment him on his great work efforts. He arrived right on time at 8am that morning and worked through until the floors were installed, I don’t think he even took any breaks! They were installed perfectly and look beautiful! I highly recommend his work in the future, he performed a high-quality job and I was very happy with the installation.

Sara K. | Yelp

My installation didn’t go without a few bumps but Nelson made it right and came through with the win. Renovations can sometimes be unpredictable and Nelson truly went above and beyond to make sure I was satisfied with the service being provided to me. He understood that customer service during a stressful revamp mattered and that’s important when you need things done right.

We still have a small job to get those finishing touches in order but I feel confident that the end result will come out beautifully as the installer did a great job with the installation of my vinyl floors. I’d also like to note that Ruth was also a great help in this process and helped to get things in order for me when I needed her after hours.

Thanks again, Ruth and Nelson. You are both a great asset to ACS.

Bianca C. | Yelp

Had ceramic tile installed in my home. They have installed on multiple floors with all work being done professionally and clean. Home Depot has a good company that is dedicated to customer service. We will defiantly use them again for additional projects.

Patti D. | Yelp

ACS Staff helped me out of a tough situation when my contracted Vendor dropped the ball and refused to complete a flooring project midway through the process. They came in the day following my call, assessed the situation and quickly formulated a plan to get my project completed, and more importantly, they executed and completed the project within 2 weeks, even working weekends to meet my tight deadline. They even came in under the budget of my quote with the original vendor! I would recommend them to anyone considering a flooring project.

Lenore C. | Yelp

We called American Carpet South to help us finish a project that another carpeter could not do. American Carpet provided us with fast, efficient, friendly service. They finished the job quickly and communicated well. We were always on the same page in terms of scheduling, what was going to be done, and what the overall status of the project was.

I would absolutely go to them again if I have future carpet jobs, and I would recommend them.

Crl N. | Yelp

ACS installed pre-engineered hardwood flooring at my condo. The project turned out to be more challenging than expected. They handled the project proactively and responded to my calls and emails very efficiently. They were extremely professional. They are indeed ” The say yes” company. I dealt with several of them on the phone. To name a few Salvador, Brian, Grace and more importantly Bill the project manager. Great job! Folks. Indeed it was breath of fresh air dealing with ACS. I sincerely hope companies like Comcast and Verizon take a page from their playbook.

BB S. | Yelp

Arlene and I would like to thank you and your team for completing our kitchen within the time frame quoted and to a high standard of workmanship. We were impressed with Gary who installed our backsplash. He took great care in matching the tile so the backsplash has a uniform finish. We thank you again, and would not hesitate to recommend Home Depot and ACS Renovations to all who see our kitchen.

Maurice & Arlene S. | Google

I wanted to compliment Hector on a fantastic job he did coordinating this restoration. I live in Plano, Texas and Hector was proactive in scheduling everything that was needed to get the job done, from tile and carpet, to kitchen cabinets, backsplash (another kudos to Garry Tazzo and his assistant Chris for their superior tile work). Hector is one of those people you would hire anywhere, anytime. His calm demeanor, regardless of the situation, especially my inability to always be there is a real asset. I’ve run customer service organizations for 30 years and the one customer satisfaction survey question you can ask is, “Would you hire this person?” Answer is yes, yes and yes. I can’t thank him enough.

Rick B. | Yelp

I would like to pay a compliment to Joe and the team of contractors that spent roughly 7 months in my house. Joe kept in contact with me constantly and gave me his working knowledge opinion of things which I respected totally. They were all very respectful and professional. Even with dealing with my dogs and being very sweet to my 89 year old mom who lives downstairs. I feel all aspects of the major renovations that were done here was handled perfect.

Please thank them all again as I did already. I would not hesitate to do work with this team again. Thank you!

Lora I. | Google

Your team installed carpet in the bedroom of my condominium located in Arlington, VA. I want to compliment you on the outstanding job they did. I could not be happier. They called me ahead of time with an accurate arrival time. Your installers worked around the rules of my building, where they could not be admitted before 9:00 a.m. Their truck entered and exited the loading zone with no damage. They loaded the carpet and their tools without making any markings on the building hallways, elevator to the seventh floor, and my condo walls. They installed the carpet without any damage to the freshly painted walls and baseboards of the room. They were gentle on the hardwood floors in the other rooms of the condo. They minimized the size of their work areas and cleaned them afterwards. They were in and gone in under two hours. And the carpet looks great!

Fred S. | Yelp

We are letting you know we are very pleased with our carpet installation done by Henry and Adonn. They did a great job especially on our stairs which was our main concern. Obviously you sent your best crew to do our installation and we are quite pleased. They were both very courteous and professional. They answered all our questions and concerns and worked very hard to complete the job. I hope your company values these hard working men because they are surely an asset to your company. Thank you for a beautiful job.

John and Lauren C. | Facebook

Just wanted to take a moment to let you all know how completely satisfied my wife and I are with the quality of your work. Your installers were on time and went right to work installing our family room, hall and stairs. Both of your workers introduced themselves and were extremely polite. Their work was high quality and completed within a reasonable amount of time. The crew took their time and did it right. They cleaned up all the mess quickly upon completion. I cannot tell you how happy we are with the work. I look forward to using your workers when I do my next rooms.

Ron and Trish C. | Facebook

Thank you very much to your men. All carpets had to be carried two flights up on a narrow staircase. The work was done on time, very nicely executed and the premises were left in neat condition. Your workers were discreet, quiet and friendly. I could not ask for anything more.

Evi B. | Yelp

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