The experience of great customer service and support from ACS was great from start to finish. They kept me informed of the process and stayed in communication with me. When the installers arrived they called to ensure I am aware, and even sent me pictures when complete. I had vinyl planks and carpet installed on two different days and they did an excellent job both times! For this type of hassle free service, and a professional job, I would use the ACS service again. My carpet and vinyl plank looks beautiful! Thank you!
Awesome work and would highly recommend! They were very professional and will be reaching out for them to do some more projects.
Great Service!ACS did an excellent job installing my flooring. The work was done quickly, professionally, and the finished product looks great. I’m very happy with the service and would definitely recommend them to anyone looking for quality flooring installation!
ACS did a great job on our flooring installation. The crew was friendly, professional, and respectful. They were happy to remove their shoes when we asked, which we really appreciated. The floor was installed evenly and looks great. There was still quite a bit of dust after the work, but that’s understandable for this type of project. Overall, we’re very happy with the results and would recommend ACS to anyone looking for quality flooring installation.
I’m am speechless at how great my floors turned out! From scheduling to installation. The installer showed up on time each day, performed great craftsmanship, polite and I never had to worry about a mess as he cleaned up when the day was done. Thank you so much ACS. Top notch service. I highly recommend this company.
While installing our carpet, the installers found a wallet in our couch that belonged to our son-in-law. He thought he lost it at a restaurant… The installers could have pocketed it as no one was around, and we would not have known the difference. In addition, to doing a great installment, their integrity and honesty is commendable.
I’ve personally never had carpet professionally installed. What a world of a difference. They came to my house and have everything done in roughly an hour. Two men installed the carpet themselves. Cleaned everything up… this is a 100% recommendation to use American Carpet south!..
If you are looking for a professional and reliable company ACS is the one for you. The Installers showed up before the estimated arrival time. The installation was done quickly and so very well done. The Installers were so professional. You can see from their work, they took pride in each stop of the installation. Excellent Job!
Very impressed with this company! They called me to let me know our carpet had arrived and even came to install 6 days earlier than expected on a Saturday because they had a cancellation. They worked extremely fast. Our entire upstairs which includes 2 big bedrooms, a hallway and our stairs were finished in 3 hours! They communicated well with my husband and I and made sure that we were happy with the carpet before they left our home. We would definitely recommend them for all of your flooring needs!!
10/10 service with a smile from very highly professional workers.
ACS did an amazing job installing carpet in our home. The communication was stellar, the installers were professional and the final product is better than what we had before. There are absolutely no seams and the padding is excellent. Highly recommend!
We recently had new carpet installed by ACS in our dining room. We couldn’t be happier. The crew arrived on time, verified the correct selection, tore out the old carpet, and installed the new one; all in under one hour. They even vacuumed the room so I didn’t have to. Definitely would recommend this company for your flooring needs!
The ACS crew of two were punctual, professional, and personable. What really blew me away was how quickly they removed and installed carpet in two bedrooms that were about 200 square feet each plus closets. They finished the job in a jaw dropping 1 and 1/2 hrs. Not only that, they were precise and the rooms are perfect. We couldn’t be happier with ACS’s service and expertise!
They were communicative ahead of time, showed up when they said they would, completed the job quickly and efficiently and cleaned up after themselves. And the installers were nice guys too! Will not hesitate to use them again!
The installation was awesome! ACS did a great job and the installer was very professional. The ACS instaler was on time, made great recommendations on placement, and cleaned up everything when he was done. I would absolutely use ACS again for future projects. The flooring looks amazing! Thank you!
Excellent job throughout our office and family room. We were very satisfied by the the installer customer service team as well as the installation of the floor.
America Carpet South came in and did my measurements in a timely manner as well as my installation. Loving the look and feel of walking on my bedroom and stairs floors. Awesome job!
ACS was prompt, professional, and responsive throughout our entire flooring project. They arrived when promised, worked tirelessly throughout the day, and stayed until everything was finished and cleaned up. Marco and his crew did an excellent job start to finish.
I’ve had many companies over the years install flooring in my house and no one has never done as great as job as ACS. The workers were great and did a wonderful job installing the floors . I would hire them again for any future job I need done.
The workers arrived on time, installed the carpet neat and professionally, in a very short time – it took them about an hour.
The installers did an excellent job with both the kitchen flooring and the carpet. Their attention to detail and professionalism were outstanding, and the results exceeded our expectations. I highly recommend their services!
ACS was a pleasure to work with. Their communication was clear. They provided me with updates and were easy to contact. The installers were incredibly quick and professional. They did a great job installing the carpet and went over everything with me before they began. It looks fantastic!
Recently bought LVP Flooring from Home Depot and was very pleased with the work. Two men from ACS Flooring were the installers and did an amazing job. They worked so hard barely taking a break. Their cuts were precise and the floor looks amazing. I highly recommend Home Depot and ACS flooring for your flooring needs. If I do more I would request to have Jack and Lucas do the install. Extremely pleased with their work.
Beautiful job with my floor installation. Friendly and cleaned up well!
I had the best experience with this company. They were professional, efficient, responsive and so helpful. I would highly recommend this company for any flooring projects you are interested in!
Great experience with ACS from every person I interacted with. New carpet looked great and area was clean when finished.
Awesome experience. Only took about 3 hours to install a 2 bedroom apartment (living room, dining room, hallway and 2 bedrooms). Very professional!
We recently had our basement flooring and stairs done. The installation was professionally done and the installers were very friendly. Definitely recommend!
We recently purchased a home and were eager to have carpet installed over the existing ceramic tile in the master bedroom. We were able to get it installed with very little wait time for a very competitive price. The installer was thorough and took great care to clean up everything when he had finished. We’re already budgeting for our next flooring project and are planning to continue doing business with ACS.
Excellent, detailed work. That’s all installers were very knowledgeable professional and cleaned up nicely. Would definitely use them again.
Installer did an awesome job installing mudroom and bathroom floors and new baseboards. The price for the job was very reasonably. Communication from scheduling to completion follow up by management on point! Highly recommend.
We love love, love the work American Carpet South did for us! Our floors are beautiful. We had a hick-up along the way, and ACS representatives (as well as Israel on site) were extremely professional and solution oriented the whole time. Timely and caring, they delivered a great product as well as great customer service. We will definitely be using them again and definitely recommend them!
The attention to detail and level of communication throughout the carpet installation was top tier. I appreciate how my appointment window was on schedule and the installer tidied the area even after removing the carpet debris. I will definitely use them again.
We got all new carpeting for our bedroom, hallway, and stairs and I absolutely love it! The quality of carpet and installation for the price we paid was amazing – it’s lush, well-made, and the employees did a fantastic job putting it in. My kids love how soft it is! I would definitely recommend using American Carpet South for your next carpeting project, because I know I am going to use them again!
Have used this company multiple times and always had the best experience. They are professional, helpful, and get the job done as it should be. The installation team has always been professional, courteous and clean. I highly recommend using this company for any of your installation needs
Excellent experience with carpet installation! From start to finish this company provides great customer support with scheduling & follow-up, to expert installation. Thank you!
I recommend ACS for your floor install needs. Not only that they’re knowledgeable they completed the project as promised.
We placed an order for carpet install in our master bedroom and walk-in closet. The team was very responsive in scheduling quickly. Once the team arrived they were professional and worked quick and clean. He stayed informative during the install and once they were completed. They walked me through the install to verify satisfaction. I would use Home Depot and this installation team without question again for further projects.
Scheduled my install through Home Depot and couldn’t be happier with the whole process. ACS installers went the extra mile, did a beautiful, professional job, were courteous, and cleaned up the workspace beautifully. so absolutely use them again. I highly recommend their services.
The customer service from ACS was out-of-this-world! We had project managers coming to the house to make sure everything was to our liking, we had multiple phone calls confirming the crew had arrived on-time and we were satisfied. We were amazed and so pleased with the installation!!!
No problems at all! The measure person forgot to include quarter round, and the installer had some on his truck. Responsive, punctual, professional. A+++++++
Professional courteous highest quality install for our Home Depot Flooring project. We give them 5 stars. Install was done ahead of schedule, and each of our requests for the install was met. Friendly and capable staff. Excellent all round. Recommend highly without reservation.
The quality of the workmanship was exceptional. The job completed was very clean . They courteous and took great care moving about the room and the furniture. I would recommend them highly.
Extremely pleased with the responsiveness and quality of the installation of our bamboo floors. I needed them installed before I moved into this house and ACS came through with flying colors. Thank you for getting this done for us.
American Carpet South installed carpet on two stairways, the basement, and upstairs master bedroom and hall. They took care of everything within 4 hours and did a wonderful job cleaning after the installation. We love the new look in our home!
American Carpet installed hardwood and carpet for a Home Depot order. Both crews were wonderful – they showed up on time, were polite, friendly & totally competent. I honestly couldn’t find fault with ANYTHING they did (and I tried!). I was so pleased with the whole experience & how the flooring turned out.
I would 100% recommend this company. They made my deadline, they were kind, courteous, professional. The installers were on time, fast, and did an amazing job. The icing on the cake was they were originally going to have to do a 2-day installation, but they got it all done in one day. Again, would absolutely recommend!
Absolutely amazing service and craftsmanship! The two gentlemen arrived right on time. The entire house (hallway and 3 1/2 rooms all with closets) took about five hours. I could not believe how fast and efficient they were! The carpet looks amazing and was professionally installed. We had a few tough areas that I thought would be a challenge (brought up by another company during the quote) but they nailed it. So impressed!
We were very happy with our carpet installation. We have used them for previous rooms of our house. Very satisfied with the promptness and quality of the carpet we chose. Thank you for your great work.
We were extremely satisfied with the ACS installers. They were on time, completed the job in a timely manner, and went above and beyond our expectations. The installation came out great! We love our new carpet… Thanks so much!
The installers were professional and informative. The installation of our hardwood floors looks amazing! We couldn’t have asked for a better experience. The crew really did a fantastic job, it looks beautiful.
Very professional installers, on time and did a great job. Would recommend them to all who shop at The Home Depot for carpets.
They were very professional. On time for appointment, very clean, and made us feel safe with the PEE & Covid protocol they followed. Would recommend and use again.
American Carpet South installed the carpet I purchased from Home Depot. They were excellent! I received a call from the office shortly after purchase, and they were able to install the very next day. The installers were on time, very professional, and did an amazing job. My new carpet is beautiful… far exceeded my expectations for something that was relatively inexpensive from Home Depot. I have already recommended them to friends!
The communication was excellent. We knew exactly when our carpet was due to come in and when the installation day would be with a reasonable time frame for installation. The installers were very professional, friendly, and did a great job! They cleaned up well and had it all done so quickly. I highly recommend.
Very professional job. I was skeptical when just one guy showed-up to do the job, but he worked diligently and quickly to complete the work. Communication before, during and after with the company was excellent. Would definitely recommend!
Israel did an amazing job installing our porcelain/ceramic tile. He took our vision and made it better than expected. He was very courteous and professional, and he treated our home like it was his own throughout the 3 day process. We recommend Israel to anyone who is getting tile installed.
The installers arrived right on time. Wore facemasks and gloves. Very excellent job. They kept me informed the entire time. Very efficient team, did a great job with the cleanup. Left me with extra carpet, which I appreciated. I highly recommend this company. They were wonderful.
The ACS gentleman were on time, polite and friendly. They asked me to double check my purchase (pad and carpet) prior to installation. They were knowledgeable and personable. The installation looks great and the clean up was appreciated. Overall, I would highly recommend ACS.
We had carpet installed, and the installers did an exceptional job. They were on time and quick. They moved the furniture carefully, removed the old carpeting, and installed our new flooring which came out great. We couldn’t be more pleased.
Exceptional customer service every step of the way. Our installer was courteous and professional!
The entire operation of our carpet installation went exceptionally well. They were right on time; worked quickly but safe. They were careful with our furniture, and left leaving us with a perfect job. I would recommend them to friends.
This is our second experience with ACS. Communication and scheduling worked well, even through COVID-19 Restrictions and delays. The two men who did our install were efficient, courteous, cleaned up. Both times a seamless experience for us. Thank you!
ACS did our installation amidst all of the COVID19 craziness happening. They took all precautions as we unfortunately had to keep rescheduling due to orders of the governor. Once cleared they were actually able to squeeze us in next day on a weekend. Came and installed carpeting extremely timely, professionally and safely considering the current pandemic. Would recommend highly!
We were in the middle of having our septic replaced at our lake property on Winnipesaukee. The yard was a disaster. My contractor said “no way is this guy installing the carpet today.” The installer showed up put the carpet on his back and trudged through the mine field that was our front yard. He didn’t even blink an eye to the disaster. He came in, didn’t complain, and was in and out quickly. Oh and the carpet looks great!!
LOVE the work Jose and David did installing our carpet. 5 stars for timeliness, professionalism, and hard work!! It looks great!!
After rescheduling 2x due to Covid-19, the installers showed up on the date scheduled on time, wearing masks and gloves. Very polite, got right to work, and did a great job! Two bedrooms and stairs done, it looks really nice!
I had ACS install a vinyl floor that had been ordered through Home Depot. The price was very reasonable. The technician had 30 years of experience, was personable, a true craftsman, and the results were fantastic. In this time of the Corona virus, he was also masked and left the job cleaner than when he arrived. I wouldn’t hesitate to use them again.
From the scheduling to install to follow-up, ACS was professional, courteous, and timely. They did a great job on the install, they even left my house cleaner than before they came. I am so glad they did the work !
These guys showed up early for their time frame (with a phone call) which was awesome. They came in. Brought the supplies they needed and got to work. While I was only getting one smaller room done, I wasn’t expecting this speed. 35 minutes from doorbell ring to goodbyes. Amazing work. No scuff marks on the molding (which I was really expecting) vacuumed the carpet for me and everything. Awesome work. I’d definitely have them come do another project for me.
I had carpet installed yesterday I want to pass on what a great job Orlando did. He took the time to do it right, he cleaned up everything after the job was done and I could not be more happy with the work he did. He was pleasant, courteous and pretty much everything you can ask for from someone doing work in your home.
Had ceramic tile and vinyl flooring installed by Felix and his crew from ACS. They were very diligent in getting the job done and making sure that I was completely satisfied. My floors are beautiful and I love them. They are true craftsman. Thank you ACS!
I had the hard surfaces installed at my home last Friday. The man who installed flooring in my living room, office and upstairs hallway did a phenomenal job! I wanted to compliment him on his great work efforts. He arrived right on time at 8am that morning and worked through until the floors were installed, I don’t think he even took any breaks! They were installed perfectly and look beautiful! I highly recommend his work in the future, he performed a high-quality job and I was very happy with the installation.
My installation didn’t go without a few bumps but Nelson made it right and came through with the win. Renovations can sometimes be unpredictable and Nelson truly went above and beyond to make sure I was satisfied with the service being provided to me. He understood that customer service during a stressful revamp mattered and that’s important when you need things done right.
We still have a small job to get those finishing touches in order but I feel confident that the end result will come out beautifully as the installer did a great job with the installation of my vinyl floors. I’d also like to note that Ruth was also a great help in this process and helped to get things in order for me when I needed her after hours.
Thanks again, Ruth and Nelson. You are both a great asset to ACS.
Had ceramic tile installed in my home. They have installed on multiple floors with all work being done professionally and clean. Home Depot has a good company that is dedicated to customer service. We will defiantly use them again for additional projects.
ACS Staff helped me out of a tough situation when my contracted Vendor dropped the ball and refused to complete a flooring project midway through the process. They came in the day following my call, assessed the situation and quickly formulated a plan to get my project completed, and more importantly, they executed and completed the project within 2 weeks, even working weekends to meet my tight deadline. They even came in under the budget of my quote with the original vendor! I would recommend them to anyone considering a flooring project.
We called American Carpet South to help us finish a project that another carpeter could not do. American Carpet provided us with fast, efficient, friendly service. They finished the job quickly and communicated well. We were always on the same page in terms of scheduling, what was going to be done, and what the overall status of the project was.
I would absolutely go to them again if I have future carpet jobs, and I would recommend them.
ACS installed pre-engineered hardwood flooring at my condo. The project turned out to be more challenging than expected. They handled the project proactively and responded to my calls and emails very efficiently. They were extremely professional. They are indeed ” The say yes” company. I dealt with several of them on the phone. To name a few Salvador, Brian, Grace and more importantly Bill the project manager. Great job! Folks. Indeed it was breath of fresh air dealing with ACS. I sincerely hope companies like Comcast and Verizon take a page from their playbook.
Arlene and I would like to thank you and your team for completing our kitchen within the time frame quoted and to a high standard of workmanship. We were impressed with Gary who installed our backsplash. He took great care in matching the tile so the backsplash has a uniform finish. We thank you again, and would not hesitate to recommend Home Depot and ACS Renovations to all who see our kitchen.
I wanted to compliment Hector on a fantastic job he did coordinating this restoration. I live in Plano, Texas and Hector was proactive in scheduling everything that was needed to get the job done, from tile and carpet, to kitchen cabinets, backsplash (another kudos to Garry Tazzo and his assistant Chris for their superior tile work). Hector is one of those people you would hire anywhere, anytime. His calm demeanor, regardless of the situation, especially my inability to always be there is a real asset. I’ve run customer service organizations for 30 years and the one customer satisfaction survey question you can ask is, “Would you hire this person?” Answer is yes, yes and yes. I can’t thank him enough.
I would like to pay a compliment to Joe and the team of contractors that spent roughly 7 months in my house. Joe kept in contact with me constantly and gave me his working knowledge opinion of things which I respected totally. They were all very respectful and professional. Even with dealing with my dogs and being very sweet to my 89 year old mom who lives downstairs. I feel all aspects of the major renovations that were done here was handled perfect.
Please thank them all again as I did already. I would not hesitate to do work with this team again. Thank you!
Your team installed carpet in the bedroom of my condominium located in Arlington, VA. I want to compliment you on the outstanding job they did. I could not be happier. They called me ahead of time with an accurate arrival time. Your installers worked around the rules of my building, where they could not be admitted before 9:00 a.m. Their truck entered and exited the loading zone with no damage. They loaded the carpet and their tools without making any markings on the building hallways, elevator to the seventh floor, and my condo walls. They installed the carpet without any damage to the freshly painted walls and baseboards of the room. They were gentle on the hardwood floors in the other rooms of the condo. They minimized the size of their work areas and cleaned them afterwards. They were in and gone in under two hours. And the carpet looks great!
We are letting you know we are very pleased with our carpet installation done by Henry and Adonn. They did a great job especially on our stairs which was our main concern. Obviously you sent your best crew to do our installation and we are quite pleased. They were both very courteous and professional. They answered all our questions and concerns and worked very hard to complete the job. I hope your company values these hard working men because they are surely an asset to your company. Thank you for a beautiful job.
Just wanted to take a moment to let you all know how completely satisfied my wife and I are with the quality of your work. Your installers were on time and went right to work installing our family room, hall and stairs. Both of your workers introduced themselves and were extremely polite. Their work was high quality and completed within a reasonable amount of time. The crew took their time and did it right. They cleaned up all the mess quickly upon completion. I cannot tell you how happy we are with the work. I look forward to using your workers when I do my next rooms.
Thank you very much to your men. All carpets had to be carried two flights up on a narrow staircase. The work was done on time, very nicely executed and the premises were left in neat condition. Your workers were discreet, quiet and friendly. I could not ask for anything more.