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What Our Clients Say

We’re your trusted installation resource. With that trust, you can guarantee real results. Each and every project we complete receives a satisfaction interview. Our team takes these reviews very seriously and we are always striving for a Ten Star Rating!

Check out what our customers had to say about their experience with us.

Flooring Testimonials

“I just wanted to take a few minutes to tell you that we had our laminate floors installed by you all. Our installer was a guy named Harry Eaddy. We cannot begin to tell you all how impressed we were with not only his work but his professionalism. This is the second time we have used Home Depot and ACS for a project and you all have scored a 10 +++ with us. Thanks again!”

– Joe P.

“Thank you very much to your men. All carpets had to be carried two flights up on a narrow staircase. The work was done on time, very nicely executed and the premises were left in neat condition. Your workers were discreet, quiet and friendly. I could not ask for anything more.”

– Evi B

“Just wanted to take a moment to let you all know how completely satisfied my wife and I are with the quality of your work. Your installers were on time and went right to work installing our family room, hall and stairs. Both of your workers introduced themselves and were extremely polite. Their work was high quality and completed within a reasonable amount of time. The crew took their time and did it right. They cleaned up all the mess quickly upon completion. I cannot tell you how happy we are with the work. I look forward to using your workers when I do my next rooms.”

– Ron and Trish C.

“I wanted to let you know how incredibly happy I am with my carpet installation and particularly with the installer, Joe Candela. He was punctual (even a little early), professional and very meticulous. It was so refreshing to see someone take so much pride in their work and it truly showed in his craftsmanship. My staircase and loft looks absolutely beautiful and as a result, I will definitely recommend your services to all of my friends and family. Thank you for an exceptional installation!”

– Cheryl L. A.

“Please note I just had carpet installed at my home by your company and I wanted to send you a compliment on the terrific job your staff did installing my new carpet. Willy & Papo were the two craftsman sent to my home. They were courteous, professional, and exhibited amazing work ethic. When they arrived at my home they introduced themselves to me, discussed the job, showed me the carpet to confirm it was our selection, previewed the area for installation, and then proceeded to work as a team. Both Willy and Papo exhibited their skills and knowledge of their trade. They went right to work nailing down the carpet strips, measured the pad and carpet, and were focused on the task at hand. They did not take a break and worked non-stop until the job was completed. They made sure to sweep and vacuum the entire area and carted off the waste. I was very impressed by their work, and will make sure to tell all that visit my home and view the carpet who did the installation! I will also make sure Home Depot is aware of the fine quality work and our satisfaction. A 10 rating for sure.”

– Marc S.

“Just a short note to say how satisfied the wife and I were with your installation. The three gentlemen you sent in were punctual, extremely pleasant, efficient, caring with our antique furniture, and I think left our house cleaner than it was when they arrived. Couldn’t have asked for more. Be proud of your staff and we of course will recommend ACS for any installation that we might hear about in our community. Thanks again.”

– Bill and Susan B.

“We are letting you know we are very pleased with our carpet installation done by Henry and Adonn. They did a great job especially on our stairs which was our main concern. Obviously you sent your best crew to do our installation and we are quite pleased. They were both very courteous and professional. They answered all our questions and concerns and worked very hard to complete the job. I hope your company values these hard working men because they are surely an asset to your company. Thank you for a beautiful job.”

– John and Lauren C.

“Your team installed carpet in the bedroom of my condominium located in Arlington, VA. I want to compliment you on the outstanding job they did. I could not be happier. They called me ahead of time with an accurate arrival time. Your installers worked around the rules of my building, where they could not be admitted before 9:00 a.m. Their truck entered and exited the loading zone with no damage. They loaded the carpet and their tools without making any markings on the building hallways, elevator to the seventh floor, and my condo walls. They installed the carpet without any damage to the freshly painted walls and baseboards of the room. They were gentle on the hardwood floors in the other rooms of the condo. They minimized the size of their work areas and cleaned them afterwards. They were in and gone in under two hours. And the carpet looks great!”

– Fred S.

“I would like to let you know that we have used through Home Depot – American Carpet South, Inc. many times in all our rentals and homes that we have sold and have been very happy with the work your company has done in the past. Just today we had carpet installed in one of our rental properties in Highland Falls, NY and it turned out GREAT! I give your company a “10” and please thank your installers again. They were kind, courteous, timely and cleaned up after themselves. We have another house that needs carpet, so I look forward to seeing them again. Thank you!”

– Robert & Barbara G.

“We recently had our entire house carpeted. Our installers were named Wilmer and Orlando and they were from the Albany, NY area. They arrived by 10:00am and worked through the day until they competed their work at about 6:30pm. We are delighted with the carpet. Wilmer and Orlando were meticulous with every aspect of the installation. They paid close attention to detail and did a fabulous job. My husband and I were impressed by their professionalism and their work ethic. You are very lucky to have such two competent and skilled individuals representing your company.”

– Kathy W.

Bathroom Testimonials

“After admiring my beautiful newly renovated bathroom for a week I had to write this letter of reference pertaining to ACS. I had used your company in 2013 to renovate my kitchen and was thoroughly pleased. I am happy to say that I can echo the same sentiments when looking at my beautiful new bathroom. Under the guidance and supervision of Mr. Joseph Agnello I was assured every step of the way that the hurdles would be resolved and the project would meet all of my expectations. That, I am happy to say, was truly the case. The carpenters, electricians, and plumbers demonstrated professionalism every step of the way. One staff member in particular, Mr. Damion Brown, was exceptional; he was meticulous in his work and it has been apparent in the finished product. Also, Mr. Joseph Agnello proved himself time and time again to be a person of his word, scheduling the staff and ensuring that they came to me in a timely manner. His reliability is something of a rarity today, but one that I have been very fortunate to experience. I applaud you for the professional staff that you have and thank you for giving me the bathroom of my dreams.”

– Pauline A.

“I would like to pay a compliment to Joe and the team of contractors that spent roughly 7 months in my house. Joe kept in contact with me constantly and gave me his working knowledge opinion of things which I respected totally. They were all very respectful and professional. Even with dealing with my dogs and being very sweet to my 89 year old mom who lives downstairs. I feel all aspects of the major renovations that were done here was handled perfect. Please thank them all again as I did already. I would not hesitate to do work with this team again. Thank you!”

– Lora I

Kitchen Testimonials

“I would like to say that HECTOR of ACS Customer Service is a most desirable person to have worked with during the entire project. He was very courteous and understanding with any issues that may have been presented along the way. He scheduled all work on time and always checked in on his workers and made sure that I was happy with the work performed. The installer who was appointed to my Kitchen Install was named SCOTT, he also was very courteous and professional in every way and made the experience equally satisfying. He went over and above to satisfy me. The final kitchen install is amazing thanks to his expertise. After completion of the contracted work performed I was extremely happy with the entire experience.”

– Vincent G.

“I am writing to commend ACS carpenter, Chris Wojda and his apprentice, for an exceptional job. The Innermost kitchen cabinets I ordered from The Home Depot were installed by ACS. Chris and crew did a fabulous job with both the demolition and installation. Chris’ professional and polite demeanor eased the renovation process. He kept a neat and safe environment. The cabinetry installation went smoothly and well above expectations. Chris’s carpentry skills are exceptional! The Home Depot Team and the ACS Team coordinated nicely for a seamless install. ACS’s measurer, Rob, was accurate and polite. ACS’s project manager, Hector Rojas, was always available to answer my questions. He even visited the job site to make sure the job was proceeding smoothly. I am very happy, so far, with my kitchen renovation. The smooth cabinetry installation gives me confidence that Home Depot and ACS will not disappoint!”

– Francine L.

“I wanted to compliment Hector on a fantastic job he did coordinating this restoration. I live in Plano, Texas and Hector was proactive in scheduling everything that was needed to get the job done, from tile and carpet, to kitchen cabinets, backsplash (another kudos to Garry Tazzo and his assistant Chris for their superior tile work). Hector is one of those people you would hire anywhere, anytime. His calm demeanor, regardless of the situation, especially my inability to always be there is a real asset. I’ve run customer service organizations for 30 years and the one customer satisfaction survey question you can ask is, “Would you hire this person?” Answer is yes, yes and yes. I can’t thank him enough.”

– Rick B.

“I would like to thank you for all of your help throughout this process. You were phenomenal in keeping everything on-track and in helping me with any questions I had and with resolving any and all of the problems that cropped up. I can’t thank you enough for everything you’ve done for us.”

– Rich S.

“Arlene and I would like to thank you and your team for completing our kitchen within the time frame quoted and to a high standard of workmanship. We were impressed with Gary who installed our backsplash. He took great care in matching the tile so the backsplash has a uniform finish. We thank you again, and would not hesitate to recommend Home Depot and ACS Renovations to all who see our kitchen.”

– Maurice & Arlene S.

Already had your ACS experience? We’d love it if you clicked here to provide feedback!

347 Broadway, Passaic, NJ 07055
Phone: 973-330-0403
customercare@acsouth.com

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